Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal data when using our domain registration, web hosting, server solutions, and programming services. We are committed to protecting our users' privacy and handling data in accordance with applicable data protection laws and regulations of the Republic of Serbia and the European Union (GDPR).

Data Collection

When registering a domain, activating a web hosting package, or using other services, we may collect the following data:

  • Full name or company name
  • Residential or business address
  • Contact information (phone, e-mail)
  • Payment information (account number, transactions)
  • Technical information (IP address, server access logs)

This data is collected solely for the purpose of providing and maintaining services, issuing invoices, technical support, and fulfilling legal obligations.

Use of Data

The collected information is used to:

  • Enable registration and maintenance of domains in accordance with ICANN and local registries
  • Provide web hosting, server space, and programming support services
  • Process payments and issue invoices
  • Communicate with users for technical and administrative support
  • Ensure the stability and security of our systems

Data is not used for marketing activities without your prior consent.

Data Sharing

Your information is shared only to the extent necessary for service execution:

  • Domain registries (national and international) in accordance with WHOIS database rules
  • Paid transaction processing services (banks, payment platforms)
  • Technical partners for infrastructure maintenance

We never sell or transfer data to third parties for commercial purposes.

Data Security

We take all reasonable technical and organizational measures to protect users’ personal data from unauthorized access, loss, or misuse. Access to data is granted only to authorized employees and associates, and all systems are secured with encryption and security protocols.

Data Retention

Data is retained for as long as necessary to fulfill contractual obligations and legal requirements for maintaining business documentation. After this period, data is deleted or anonymized.

Your Rights

Users have the right to, at any time:

  • Request access to their data
  • Correct inaccurate or outdated information
  • Restrict processing or request data deletion, except where legal retention obligations exist
  • File a complaint with the competent data protection authority

You can send a request to exercise your rights via the email address listed on our website.

Policy Changes

We reserve the right to periodically update this Privacy Policy in line with legal changes, regulatory guidelines, or technical needs. Users will be promptly informed of any significant changes via the website or email.

For any additional questions or concerns regarding data protection, please feel free to contact us.